customer service

Is your courseware provider’s customer service for the birds? Try 30 Bird!

Let’s be real: no one wants to call customer service. Ever. Think about it. When you call any customer service line, how confident are you that the person on the other end will be able solve your problem? Not very, right? As 30 Bird Media’s COO and Customer Service Manager, I hear trepidation in the voices of first-time callers every day. They’re thinking, “This is gonna be a waste of...
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