Chapter 1: Organizing Outlook
Module A: Account management
Module B: Using folders
Module C: Categorizing items
Module D: Searching and filtering
Module E: Quick steps
Chapter 2: Managing your mail
Module A: Managing junk mail
Module B: Using rules
Module C: Cleaning up your mailbox
Chapter 3: Advanced email settings
Module A: Message options
Module B: Customizing message appearance
Chapter 4: Notes and Journal entries
Module A: Notes
Module B: Using the Journal
Chapter 5: Collaboration
Module A: Performing mail merges
Module B: Sharing items
Module C: Outlook integration
Outlook 2019 Level 2 provides more advanced concepts and skills for Microsoft Outlook 2019 productivity: how to organize Outlook items, use advanced message properties, and collaborate with others. This course and the previous one map to the objectives of the Microsoft Office Specialist exam for Outlook 2019. Objective coverage is marked throughout the course. You can download an objective map for the series from http://www.30bird.com.
You will benefit most from this course if you have a basic knowledge of Outlook 2019 and plan to continue on to become an Outlook expert. If you intend to take a Microsoft Office Specialist exam for Outlook, this course is a good place to complete your preparation, but you will need to complete both courses in the series to be fully prepared for the exam.
The course assumes you know how to use a computer and that you're familiar with Microsoft Windows. It also assumes that you have completed the preceding Outlook 2019 Level 1 course, or have equivalent knowledge
To request the PowerPoints for this course, please e-mail sales@30bird.com.