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With more than 1,500,000 certified professionals worldwide, ITIL (IT Infrastructure Library) is the most widely established approach to IT Service Management. It provides a set of best practices for identifying, planning, delivering and supporting IT services to businesses and can be applied to nearly all organizations. ITIL 4 is fully compatible with ISO/IEC 20000, the first international service management standard for organizational certification and compliance.The 30 Bird ITIL 4 - Foundation course provides IT leaders, management, and support staff with a comprehensive introduction to the core concepts of ITIL 4. It is designed to equip students with a practical understanding of ITIL 4 key concepts, principles, and practices that enable modern IT-enabled services in today’s digital economy.This course is based on the latest ITIL 4 best-practice guidance and will prepare the attendee for the ITIL 4 Foundation exam normally given at its conclusion. Candidates who wish to acquire knowledge in the theory and practices of the ITIL 4 management framework. This knowledge is also required if the candidate wishes to pursue any of the ITIL 4 certification schemes.There are no specific prerequisites for this course. However, some basic knowledge of management theory can be helpful. After completing this course, you will know:What ITIL is; how it fits into the service management framework; how it has evolved over the years; and about the ITIL service value systemThe key concepts of ITIL service management, and how ITIL guiding principles can help an organization to adopt and adapt ITIL service managementThe four dimensions of ITIL service managementThe purpose and components of the ITIL service value system, the ITIL guiding principles, and governanceThe activities of the service value chain, and how they interconnect, and the key concepts of continual improvementThe various ITIL practices and how they connect to value chain activitiesNEW: Release 2.0 includes Sample Exam Papers in the book. Previously available only via download, the sample exams address all the topics covered in our ITIL 4 Foundation course. The questions are worded exactly as they appear in the official ITIL 4 Foundation exams. The Sample Exam Rationales (available via download) provide all the answers to the exam questions, as well as the rationales behind the correct answers. The sample exam questions, answers, and rationales are designed to best prepare you for taking the actual ITIL 4 Foundation exam once you've completed the course...
$94.50
Mile2's Cloud Security Officer course will provide you something you will not find in other class! The Cloud is being widely adopted today for a diverse set of reasons. However, many are finding that security in the cloud is a huge challenge. The C)CSO looks to fill the gap in cloud security education and give you the skills you need to develop strong cloud security.What makes this course powerful is the pairing of knowledge from leading cloud security authorities, with practical lab exercises. You will leave the course with a solid understanding of the cloud stack having been introduced to many technologies used in the cloud. Whether you are implementing private cloud architecture or managing solutions from various vendors, this course is for you.The C)CSO Ultimate Combo includes: Individual Course AccessOnline Course VideoE-BookLab GuideCyber Range Lab AccessExam PrepExam Voucher (includes one re-take) ..
$1,195.00
The Certified Digital Forensics Examiner certification is designed to train Cyber Crime and Fraud Investigators. Students are taught electronic discovery and advanced investigation techniques. This course is essential to anyone encountering digital evidence while conducting an investigation.Mile2’s Certified Digital Forensics Examiner training teaches the methodology for conducting a computer forensic examination. Students will learn to use forensically sound investigative techniques in order to evaluate the scene, collect and document all relevant information, interview appropriate personnel, maintain chain-of-custody, and write a findings report.Through the use of a risk-based approach, the C)DFE is able to implement and maintain cost-effective security controls that are closely aligned with both business and industry standards.The C)DFE Ultimate Combo includes: Individual Course AccessOnline Course VideoE-BookE-Lab GuideCyber Range AccessExam PrepExam Voucher (includes one re-take) ..
$1,195.00
New
If you are looking for the “gotta have it” cybersecurity course, then Mile2's Certified Information Systems Security Officer is for you. The C)ISSO will prepare you for multiple managerial roles inside the INFOSEC community by covering a broad range of topics. You will learn theories in security concepts, practices, monitoring and compliance in IS management.An Information Systems Security Officer is able to implement and maintain cost-effective security controls that are closely aligned with business and industry standards. The C)ISSO certification course is an ideal way to increase knowledge, expertise, and skill for managers, auditors, and INFOSEC professionals. Mile2 considers the C)ISSO to be one of their flagship courses. The things you learn in this course can be applied to management, prevention teams, and recovery professionals.The C)ISSO Ultimate Combo includes: Individual Course AccessOnline Course VideoE-BookExam SimulatorExam PrepExam Voucher (includes one re-take) ..
$1,195.00
New
To protect an information system you need to be able to see that system through the eyes of the attacker. This Certified Professional Ethical Hacker certification course is the foundational training to Mile2's line of penetration testing courses because it teaches you to think like a hacker. First, you will learn the value of vulnerability assessments. Then, you will discover how to use those assessments to make powerful changes in an information system's security. Additionally, you will learn how malware and destructive viruses function and how to implement counter response and preventative measures when it comes to a network hack.The C)PEH Ultimate Combo includes: Individual Course AccessOnline Course VideoE-BookE-Lab GuideCyber Range Lab AccessExam PrepExam Voucher (includes one re-take) ..
$1,195.00
eMASS (Enterprise Mission Assurance Support Service) is a government-owned web-based application which supports cybersecurity program management. Our courseware will provide students with eMASS skills specific to their roles. It describes the role of eMASS in the Department of Defense’s Risk Management Framework for Information Technology; defines eMASS’s implementation of the Authorization Process; and covers how to operate through eMass in order to support the creation, assessment, and authorization of a completed RMF A&A package...
$120.00
Federal Risk Management Framework (RMF) Implementation 2022 focuses on the Risk Management Framework prescribed by NIST Standards. This course is current as of February 2022. It was revised due to NIST producing new and updated publications over the preceding two years, including NIST Special Publication (SP) 800-37, R2; SP-800-53, R5; SP 800-160, versions 1 and 2; and SP 800-171, R1 (among others).For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$107.50
Internet Core Competency Certification (IC3) is a global benchmark for basic computer literacy, including operating systems, hardware, software, and networks. The test is administered by Certiport®. Our IC3 courseware covers all of the information students need to pass the test and achieve digital literacy...
$82.00
Updated for 2021!Microsoft Windows 10 provides the basic knowledge needed to use and perform basic configuration of a computer running Windows 10; this includes basic operating system features, using and installing apps, managing files and common external devices, using network connections and applications, configuring system settings, and personalizing Windows environment and privacy features. You will benefit most from this course if you are the primary user of a Windows 10 computer and wish to become proficient with its features, but are not yet a power user or computer technician. This course assumes you are familiar with using a keyboard and mouse, accessing the internet with a web browser, and other basic aspects of using a modern computer. It does not assume you have used earlier editions of Windows or other specific operating systems, or that you have owned or managed a computer before. ..
$22.70
30 Bird Media's Microsoft Windows 11 course provides the basic knowledge needed to use and perform basic configuration of a computer running Windows 11; this includes basic operating system features, using and installing apps, managing files and common external devices, using network connections and applications, configuring system settings, and personalizing Windows environment and privacy features.You will benefit most from this course if you are the primary user of a Windows 11 computer and wish to become proficient with its features, but are not yet a power user or computer technician.This course assumes you are familiar with using a keyboard and mouse, accessing the internet with a web browser, and other basic aspects of using a modern computer. It does not assume you have used earlier editions of Windows or other specific operating systems, or that you have owned or managed a computer before...
$25.80
As a customer service help desk professional, you need to interact with customers to address their technical issues, concerns, challenges and problems. To best service these customers, the 30 Bird Customer Service for Help Desk Professionals course will help develop interpersonal skills that will enable you to do so in a professional manner. Your technical expertise will no doubt be useful; however, having additional "people" skills will enable you to appropriately interact and serve the customer.Through this course you will be able to apply practical skills and principles to over-the-phone customer service for customers experiencing technical issues.Upon the successful completion of this course, candidates can expect to gain knowledge and understanding in the following areas:About customer service, its contexts, and its ramificationsIdentifying and improving communication styleManaging appropriate customer expectationsOpening the callKeeping customers informed throughout the processSpecial circumstances—dealing with angry and impatient customersThis course helps candidates understand and learn the skills and techniques to achieve successful customer interaction.About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
Welcome to Microsoft Excel 2021/365 Complete. This course starts with the basic concepts and skills in Microsoft Excel, then builds on these to provide more advanced tools to solve real-world problems and analyze and present complex, realistic data.You will benefit most from this course if you want to use Excel to perform real-world tasks, such as rearranging and presenting complex data, getting information from large amounts of data from sources inside and outside of Excel, creating output that varies according to conditions, manipulating dates and text, and automating repetitive tasks. If you intend to take a Microsoft Office Core or Expert exam for Excel, this course will prepare you for both, covering all the objectives for both exams.The course assumes you know how to use a computer, and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of Excel or another spreadsheet program before.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$50.60
Our Microsoft Excel 2021/365 Level 1 courseware provides the basic concepts and skills students need to start being productive with Microsoft Excel: how to create, save, share, and print worksheets that contain various kinds of calculations and formatting. Students will benefit most from this course if they want to accomplish basic workplace tasks in Excel, or if they want to have a solid foundation for continuing on to become an Excel expert.The courseware assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of Excel or another spreadsheet program before.For more information and access to the PowerPoint files, please e-mail sales@30bird.com. ..
$18.90
Microsoft Excel 2021/365 Level 2 builds on the basic concepts and skills of our Level 1 course to provide more advanced tools for analysis and presentation of complex, realistic data in Excel: how to manage complex workbooks, build more complex functions, use data analysis tools, make an impact with powerful chart and presentation features, and collaborate with other users.Students will benefit most from this course if they want to use Excel to perform real-world tasks such as rearranging and presenting complex data.The course assumes students know how to use a computer, that they're familiar with Microsoft Windows, and that they've taken the Level 1 course or have equivalent introductory experience with Excel.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$18.90
ITIL Practitioner offers practical guidance on how to adopt and adapt the ITIL framework to support your business objectives. Practitioner is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM). ITIL Practitioner covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives. ..
$133.00
The ITIL Intermediate Qualification: Service Design Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. It focuses on the design of IT services and covers the architectures, processes, policies and documentation that will enable you to design services that meet the needs of the organization or program. ..
$210.00
ITIL Service Operation provides guidance on organizing service delivery through the functions of operations management, technical management, and applications management integrated with the service desk that provides a key link between their activities and the business. It identifies how to link operational activities to the value of the organization and how to couple infrastructure and service management for optimum service quality and value. ..
$210.00
The ITIL Intermediate Qualification: Service Strategy Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Strategy publication. The Service Strategy course focuses on the importance of the strategic aspect of services within the IT service lifecycle. It provides the specific knowledge and techniques to help you demonstrate that you understand the risks and success factors and have the skills to develop and progress strategy within an organization or program. ..
$210.00
ITIL Service Transition provides guidance on how to manage many different kinds of transition. Following this guidance will help to ensure that the requirements from service strategy, developed in service design, are effectively realized in service operation while controlling the risks of failure and subsequent disruption. The main focus of Service Transition is the introduction of new and changed services, but includes transition of service provider capabilities such as management information systems and tools, technology and management architectures, processes, and measurement methods and metrics. ..
$210.00
When it comes to preventing conflicts in the workplace, you can do so in a constructive way that will help create an environment in which everyone is aware of the potential dangers of conflict. In this way, everyone can avoid or mitigate conflict, and be aware of the benefits of certain types of conflict, to take advantage of the creativity it can foster. 30 Bird's Managing Conflict course will help you understand and learn the skills and techniques to manage situations in which people are pushing against one another in this way. We will also explore ways of responding to these situations so that everyone gets what they need.About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
(ISC)2 Certified in Governance, Risk, and Compliance (CGRC) focuses on the Risk Management Framework prescribed by NIST Standards, as implemented according to the requirements of (ISC)2 CAP Certification. This course is current as of April 2022. It was revised in accordance with new and updated NIST publications over the preceding two years, including NIST Special Publication (SP) 800-37, R2; SP-800-53, R5; SP 800-160, versions 1 and 2; and SP 800-171, R1 (among others), and the (ISC)2 CGRC Certification Exam Outline, in compliance with the stringent requirements of ANSI/ISO/IEC Standard 17024.NOTE: (ISC)² has updated the name of the Certified Authorization Professional (CAP) certification to Certified in Governance, Risk and Compliance (CGRC) effective February 15, 2023. The exam and training for this certification is not affected by the name change. The exam was last refreshed in August of 2021 and 30 Bird’s course titled (ISC)² Certified Authorization Professional (CAP) maps to that exam. To accommodate the name change, 30 Bird’s course titled (ISC)² Certified Authorization Professional (CAP) has been retired and replaced with (ISC)² Certified in Governance, Risk and Compliance (CGRC). None of the course content has changed as a result of name change. For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$107.50
Welcome to Certified Wireless Technician: Exam CWT-101. This entry-level certification is offered by Certified Wireless Network Professionals, or CWNP, as part of a vendor-neutral wireless certification program.According to CWNP, the Certified Wireless Technician (CWT) should be able to install APs based on a design document, configure the AP for initial operations and ensure connectivity, troubleshoot basic problems, and assist users in-person or through remote communications in problem resolution. Perhaps the most important skill is the ability to set up a WLAN client for connectivity, including SSID configuration, security settings, and other client adapter settings.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$78.40
ITIL Continual Service Improvement provides guidance for the identification of improvement opportunities in all aspects of the service lifecycle. ITIL Continual Service Improvement also looks at the changing business outcome requirements and suggests how these requirements can be met by the delivery of ever increasing quality IT services. ..
$210.00
ITIL Operational Support and Analysis focuses on the practical application of OSA practices in order to enable event, incident, request, problem, access, technical, IT operations and application management. OSA also covers issues relating to the people, relationships, procedures and infrastructure technology required to ensure that the organization or program can provide the high quality and cost effective IT services that are required to meet organizational needs. ..
$285.00
ITIL Service Offerings and Agreements focuses on the practical application of SOA practices in order to enable portfolio, service level, service catalog, demand, supplier and financial management. SOA provides guidance to help organizations and individuals understand how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation and continual service improvement) can offer value to organizations and projects. ..
$285.00
Risk Management Framework (RMF) for DoD/IC Implementation 2022 focuses on the Risk Management Framework prescribed by NIST Standards and guided by DoD Instructions. This course is current as of May 2022. It was revised due to NIST producing new and updated publications over the preceding two years, including NIST Special Publication (SP) 800-37 R2; SP-800-53 R5; SP 800-53A R5; SP 800-53B; SP 800-160, versions 1 and 2; SP 800-171 R1 (among others); and various DoD updates to Instructions and guidance documentation.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$107.50
ITIL Planning, Protection and Optimization focuses on the practical application of PPO practices in order enable capacity, availability, IT service continuity, information security and demand management. PPO provides guidance on developing organizations’ and individuals’ understanding of the ITIL Service Design processes. ..
$285.00
ITIL Release, Control and Validation focuses on the practical application of RCV practices in order to enable the successful planning, testing and implementation of new services that meet the organization’s or users’ needs. RCV provides guidance on developing organizations’ or individuals’ understanding of the ITIL Service Transition processes. ..
$285.00
NOW AVAILABLE WITH EXAM PREP!CompTIA Security+ Certification SY0-601 provides the basic knowledge needed to plan, implement, and maintain information security in a vendor-neutral format. This includes risk management, host and network security, authentication and access control systems, cryptography, and organizational security. This course maps to the CompTIA Security+ certification exam. Objective coverage is marked throughout the course.Students will benefit most from this course if they intend to take a CompTIA Security+ SY0-601 exam.This course assumes basic knowledge of using and maintaining individual workstations. Knowledge equivalent to the CompTIA A+ certification is helpful but not necessary...
$65.80
** NOW AVAILABLE WITH ONLINE LABS AND EXAM PREP **CompTIA Security+ Certification SY0-701 provides the basic knowledge needed to plan, implement, and maintain information security in a vendor-neutral format; this includes risk management, host and network security, authentication and access control systems, cryptography, and organizational security. This course maps to the CompTIA Security+ certification exam. Objective coverage is marked throughout the course.You will benefit most from this course if you intend to take a CompTIA Security+ SY0-701 exam. This course assumes that you have basic knowledge of using and configuring individual workstations and simple networks. Knowledge equivalent to the CompTIA A+ and Network+ certifications is helpful but not necessary.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$65.80
This course covers the basic features and functions of QuickBooks Online, which is specifically designed to address the accounting needs of professional and field businesses, product sellers, and non-profit organizations.You will benefit most from this course if you want to accomplish basic accounting tasks to manage income and expenses using QuickBooks Online.The course assumes you know how to use a computer, and that you're familiar with accessing and navigating web sites. It does not assume that you've used a different version of QuickBooks or another accounting program before...
$18.90
Access 2016: Relational Database Design gives students a solid start in building and populating relational databases from the ground up. Topics covered in this two-day course include database fundamentals, relational database structure and normalization, and how to create tables, queries, forms, and reports. Both levels of our Access 2016 courseware map to the Microsoft Office Specialist exam for Access 2016. Objective coverage is marked throughout the course.Students will benefit most from this course if they want design and create relational databases in Access 2016, or if they want to have a solid foundation for continuing on to become an Access expert. If they intend to take a Microsoft Office Specialist exam for Access, this course is a good place to start their preparation, but they will need to continue both courses in the series to be fully prepared for the exam.The course assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of Access or a similar database application before. ..
$34.15
This course provides the basic concepts and skills to start being productive with Microsoft Access 2019: How to design and create a relational database, navigate the Access interface, and how to create and modify tables, queries, forms, and reports.Students will benefit most from this course if they want to gain a basic understanding of relational databases and be able to design and build a simple database in Access 2019. The course assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of Access or another database system before.Which Access series is right for me?Our Relational Database Design and Relational Database Management courses are meant for students who want to build Access databases from the ground up. The first course is two days and includes in-depth, hands-on exercises that teach effective relational database development. Any student who completes these courses will be able to create and maintain a database for a small business or other organization.Level 1 and Level 2, on the other hand, are intended for students who will be working with existing databases rather than building them from scratch. In other words, these courses are best suited to database end users rather than database designers/managers...
$34.15
Access 2019: Relational Database Management provides the concepts and skills for the advanced use of Microsoft Access 2019: How to create advanced queries, forms, and reports, how to create macros, how to import and export data, and how to manage your databases.Students will benefit most from this course if they want to be an advanced user of Access 2019.The course assumes students have completed Access 2019 Relational Database Design, or have equivalent skills in using Access.Which Access series is right for me?Our Relational Database Design and Relational Database Management courses are meant for students who want to build Access databases from the ground up. The first course is two days and includes in-depth, hands-on exercises that teach effective relational database development. Any student who completes these courses will be able to create and maintain a database for a small business or other organization.Level 1 and Level 2, on the other hand, are intended for students who will be working with existing databases rather than building them from scratch. In other words, these courses are best suited to database end users rather than database designers/managers. ..
$18.90
Access 2021/365: Relational Database Design provides the basic concepts and skills to start being productive with Microsoft Access: How to design and create a relational database, navigate the Access interface, and how to create and modify tables, queries, forms, and reports.Students will benefit most from this course if they want to gain a basic understanding of relational databases and be able to design and build a simple database in Access.The course assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of Access or another database system before.Which Access series is right for me?Our Relational Database Design and Relational Database Management courses are meant for students who want to build Access databases from the ground up. The first course is two days and includes in-depth, hands-on exercises that teach effective relational database development. Any student who completes these courses will be able to create and maintain a database for a small business or other organization.Level 1 and Level 2, on the other hand, are intended for students who will be working with existing databases rather than building them from scratch. In other words, these courses are best suited to database end users rather than database designers/managers...
$34.15
Access 2021/365 Relational Database Management provides the concepts and skills for the advanced use of Microsoft Access. This includes how to create advanced queries, forms, and reports, how to create macros, how to import and export data, and how to manage your databases.Students will benefit most from this course if they want to be an advanced user of Access.The course assumes students have completed Access Relational Database Design, or have equivalent skills in using Access.Which Access series is right for me?Our Relational Database Design and Relational Database Management courses are meant for students who want to build Access databases from the ground up. The first course is two days and includes in-depth, hands-on exercises that teach effective relational database development. Any student who completes these courses will be able to create and maintain a database for a small business or other organization.Level 1 and Level 2, on the other hand, are intended for students who will be working with existing databases rather than building them from scratch. In other words, these courses are best suited to database end users rather than database designers/managers. ..
$18.90
ITIL Managing Across the Lifecycle (MALC) is between the Intermediate and Expert qualification levels. The MALC certification is necessary to obtain Expert status. MALC helps individuals apply and integrate their ITIL knowledge in real-world settings. ..
$285.00
30 Bird's CompTIA Cybersecurity Analyst (CySA+) CS0-003 course provides the knowledge needed to analyze, monitor, and protect computer and network systems using a vendor-neutral format. It includes threat intelligence, active security, vulnerability management, network reconnaissance and monitoring, secure operations, and incident response. This course maps to the CompTIA CySA+ CS0-003 certification exam. Students will benefit most from this course if you intend to take a CompTIA CySA+ CS0-003 exam. This course assumes that you have some applied knowledge of computers, TCP/IP networks, and cybersecurity principles. Knowledge equivalent to the CompTIA Security+ certification is helpful but not necessary.For more information and access to the PowerPoint files, please e-mail sales@30bird.com.Online Labs and Exam Prep coming soon!..
$78.40
Access 2016: Relational Database Management is a one-day course for experienced users, covering advanced queries, forms and reports, and delves into application development, macros, and SQL. Student will also learn how to maintain a database and import and export data to other formats. Both levels of our Access 2016 courseware map to the objectives of the Microsoft Office Specialist exam for Access 2016. Objective coverage is marked throughout the course.You will benefit most from this course if you have a basic knowledge of Access 2016 and plan to continue on to become an Access expert. If you intend to take a Microsoft Office Specialist exam for Access, this course is a good place to complete your preparation, but you will need to complete both courses in the series to be fully prepared for the exam.The course assumes you know how to use a computer and that you're familiar with Microsoft Windows. It also assumes that you have completed the preceding Access 2016: Relational Database Design course, or have equivalent knowledge. ..
$18.90
Our Excel 2016 Level 1 courseware provides the basic concepts and skills students need to start being productive with Microsoft Excel 2016: how to create, save, share, and print worksheets that contain various kinds of calculations and formatting. This course, and the two that come after, map to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2016. Objective coverage is marked throughout the courseware, and you can download an objective map for the series from http://www.30bird.com. Students will benefit most from this course if they want to accomplish basic workplace tasks in Excel 2016, or if they want to have a solid foundation for continuing on to become an Excel Expert. If they intend to take a Microsoft Office Specialist or Expert exam for Excel, this courseware is a good place to start their preparation, but they will need to continue on to other courses in the series to be fully prepared for either exam. The courseware assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of Excel or another spreadsheet program before. ..
$18.90
Our Excel 2019 Level 1 courseware provides the basic concepts and skills students need to start being productive with Microsoft Excel 2019: how to create, save, share, and print worksheets that contain various kinds of calculations and formatting. This course, and the two that come after, map to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2019. Objective coverage is marked throughout the courseware, and you can download an objective map for the series from http://www.30bird.com. Students will benefit most from this course if they want to accomplish basic workplace tasks in Excel 2019, or if they want to have a solid foundation for continuing on to become an Excel Expert. If they intend to take a Microsoft Office Specialist or Expert exam for Excel, this courseware is a good place to start their preparation, but they will need to continue on to other courses in the series to be fully prepared for either exam. The courseware assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of Excel or another spreadsheet program before. ..
$18.90
Excel 2016 Level 2 builds on the basic concepts and skills of our Level 1 course to provide more advanced tools for analysis and presentation of complex, realistic data in Microsoft Excel 2016: how to manage complex workbooks, build more complex functions, use data analysis tools, make an impact with powerful chart and presentation features, and collaborate with other users. The three levels of our Excel 2016 courses map to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2016. Objective coverage is marked throughout the course, and you can download an objective map for the series from http://www.30bird.com. Students will benefit most from this course if they want to use Excel 2016 to perform real-world tasks such as rearranging and presenting complex data. If they intend to take a Microsoft Office Specialist or Expert exam for Excel, this course will continue their preparation, but they will need to continue on to the Level 3 course, particularly to prepare for the Expert exam. The course assumes students know how to use a computer, that they're familiar with Microsoft Windows, and that they've taken the Level 1 course or have equivalent introductory experience with Excel. ..
$18.90
Excel 2019 Level 2 builds on the basic concepts and skills of our Level 1 course to provide more advanced tools for analysis and presentation of complex, realistic data in Microsoft Excel 2019: how to manage complex workbooks, build more complex functions, use data analysis tools, make an impact with powerful chart and presentation features, and collaborate with other users. The three levels of our Excel 2019 courses map to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2019. Objective coverage is marked throughout the course, and you can download an objective map for the series from http://www.30bird.com. Students will benefit most from this course if they want to use Excel 2019 to perform real-world tasks such as rearranging and presenting complex data. If they intend to take a Microsoft Office Specialist or Expert exam for Excel, this course will continue their preparation, but they will need to continue on to the Level 3 course, particularly to prepare for the Expert exam. The course assumes students know how to use a computer, that they're familiar with Microsoft Windows, and that they've taken the Level 1 course or have equivalent introductory experience with Excel. ..
$18.90
This course covers features and functions of QuickBooks Online, which is specifically designed to address the accounting needs of professional and field businesses, product sellers, and non-profit organizations.You will benefit most from this course if you want to accomplish basic accounting tasks to manage income and expenses using QuickBooks Online.The course assumes you know how to use a computer, and that you're familiar with accessing and navigating web sites. It does not assume that you've used a different version of QuickBooks or another accounting program before...
$18.90
Excel 2016 Level 3 builds on the concepts and skills of our Level 1 and Level 2 courses to provide advanced tools for solving real-world problems in Microsoft Excel 2016: lookup and decision-making functions, auditing and error-handling, array functions, date and text functions, importing and exporting, what-if-analysis, and macros. The three levels of our Excel 2016 courses map to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2016. Objective coverage is marked throughout the course, and you can download an objective map for the series from http://www.30bird.com. Students will benefit most from this course if they want to use Excel 2016 to perform real-world tasks such as handling and getting information from large amounts of data from sources inside out and outside of Excel, creating output that varies according to conditions, manipulating dates and text, and automating repetitive tasks. If they intend to take a Microsoft Office Specialist or Expert exam for Excel, this course will complete their coverage of all the objectives for both exams. The course assumes students know how to use a computer, that they're familiar with Microsoft Windows, and that they've taken the Level 1 and Level 2 courses or have equivalent introductory experience with Excel. The exercises are more detailed and complex than those in the previous levels. ..
$18.90
Excel 2019 Level 3 builds on the concepts and skills of our Level 1 and Level 2 courses to provide advanced tools for solving real-world problems in Microsoft Excel 2019: lookup and decision-making functions, auditing and error-handling, array functions, date and text functions, importing and exporting, what-if-analysis, and macros. The three levels of our Excel 2019 courses map to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2019. Objective coverage is marked throughout the course, and you can download an objective map for the series from http://www.30bird.com. Students will benefit most from this course if they want to use Excel 2019 to perform real-world tasks such as handling and getting information from large amounts of data from sources inside out and outside of Excel, creating output that varies according to conditions, manipulating dates and text, and automating repetitive tasks. If they intend to take a Microsoft Office Specialist or Expert exam for Excel, this course will complete their coverage of all the objectives for both exams. The course assumes students know how to use a computer, that they're familiar with Microsoft Windows, and that they've taken the Level 1 and Level 2 courses or have equivalent introductory experience with Excel. The exercises are more detailed and complex than those in the previous levels. ..
$18.90
Welcome to QuickBooks Online Complete. This course covers the features of QuickBooks Online, which is specifically designed to address the accounting needs of professional and field businesses, product sellers, and non-profit organizations.You will benefit most from this course if you want to accomplish basic and intermediate accounting tasks to manage income, expenses, employees, sales transactions, banking, payroll, and reports using QuickBooks Online using QuickBooks Online.The course assumes you know how to use a computer, and that you're familiar with accessing and navigating web sites. It does not assume that you've used a different version of QuickBooks or another accounting program before.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$34.15
Excel 2016 Complete provides the concepts and skills to be productive with Microsoft Excel 2016, starting with fundamentals and working up to advanced tools and techniques. This course maps to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2016. Objective coverage is marked throughout the course, and you can download an objective map from http://www.30bird.com. Students will benefit most from this course if they want to use Excel 2016 to perform real-world tasks, from common workplace tasks to complex operations with large amounts of data. If students intend to take a Microsoft Office Specialist or Expert exam for Excel, this course offers complete coverage of all the objectives for both exams. The course assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of Excel or another spreadsheet program before. ..
$50.60
Excel 2019 Complete provides the concepts and skills to be productive with Microsoft Excel 2019, starting with fundamentals and working up to advanced tools and techniques. This course maps to the objectives of the Microsoft Office Specialist and Expert exams for Excel 2019. Objective coverage is marked throughout the course, and you can download an objective map from http://www.30bird.com. Students will benefit most from this course if they want to use Excel 2019 to perform real-world tasks, from common workplace tasks to complex operations with large amounts of data. If students intend to take a Microsoft Office Specialist or Expert exam for Excel, this course offers complete coverage of all the objectives for both exams. The course assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of Excel or another spreadsheet program before. ..
$50.60
30 Bird’s full-color, 4-page Quick Reference Card (QRC) provides the basic concepts and skills to start being productive with Office 2019. QRCs provide easy-to-follow instructions and keyboard shortcuts and are perfect for office and home use. The cards can be used as a job aid, desk reference, or to lead quick training sessions. Contact us to learn about surprisingly affordable branded cards. The Office 2019 New Features QRC provides an overview of the new features and changes in Office 2019, such as: Scalable vector graphics Inserting icons LaTeX equations Drawing and writing with ink Inserting 3D modelsMorph in PowerPointZoom in PowerPointFocused Outlook Inbox New Excel chart types New Functions in Excel Personalizing the default PivotTable layout ..
$4.75