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CompTIA A+ Certification Comprehensive: Exams 220-1101 and 220-1102 provides the basic knowledge needed to install, configure, and support computer software and implement networking. This includes: Applying basic methodical troubleshooting skills as an IT technicianIdentifying motherboard and CPU components, installing or replacing them, and troubleshooting their functionsIdentifying power supply functions and connectors, installing them into a PC, and troubleshooting power issuesConfiguring BIOS/UEFI firmware, identifying and installing RAM, and troubleshooting memory issuesComparing internal and external expansion buses on a computer, installing internal cards, and identifying expansion cables and connectorsDistinguishing between physical storage technologies, installing drives, and troubleshooting storage problemsConnecting, configuring, and troubleshooting common input-output devicesDescribing common printing technologies, installing and maintaining printers, and troubleshooting printing issuesIdentifying client operating system features, installing Windows and application software, and working with scriptsManaging and troubleshooting operating systems using built-in administrative tools, such as the Windows Control Panel, Windows Settings, and command-line utilitiesDescribing network principles, network devices, and internet connection technologiesIdentifying and categorizing network cables and connectorsConfiguring and troubleshooting issues related to TCP/IP and other network protocolsDescribing common wireless networking standards and encryption methodsConfiguring and troubleshooting problems with Windows resource sharing and network connectionsIdentifying and using virtualization technology and cloud computing servicesIdentifying types of mobile devices and operating systems, and configuring and troubleshooting mobile devicesRecognizing common cybersecurity threats and the security controls which are used to reduce riskIdentifying and using security features built into operating systems, as well as security hardware and software used on workstations and networksSecuring workstations and mobile devices against security risks, and troubleshooting common security issues such as malware infectionApplying best practices in IT operations, including policies, documentation, ticketing systems, incident response, and data backups and recoveryThis course maps to the CompTIA A+ Certification 220-1101 and 220-1102 certification exams. You can download an objective map for the course from http://www.30bird.com.This course assumes that you have basic computer knowledge.Exam Prep and Online Labs available now!For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$111.50
CompTIA A+ Certification, Core 1: Exam 220-1101 provides the basic knowledge needed to install, configure, and support computer hardware and networking equipment. This includes: Applying troubleshooting skillsInstalling, configuring and maintaining PCs and devices for end usersUnderstanding the basics of network protocols and infrastructureProperly and safely diagnosing, resolving, and documenting common hardware and network issuesUnderstanding the basics of virtualization, desktop imaging, and deployment. This course maps to CompTIA A+ Core 1: Exam 220-1101. You can download an objective map for the course from www.30bird.com. This course assumes that y have basic computer knowledge.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$65.80
CompTIA A+ Certification Core 2: Exam 220-1102 provides the basic knowledge needed to install, configure, and support computer software and implement networking. This includes: Installing, configuring, and maintaining computer equipment, mobile devices, and software for end usersServicing components based on customer requirementsUnderstanding networking basics and apply basic cybersecurity methods to mitigate threatsProperly and safely diagnosing, resolving, and documenting common hardware and software issuesApplying troubleshooting skills and providing customer support using appropriate communication skillsUnderstanding the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environmentsThis course maps to the CompTIA A+ Certification Core 2: Exam 220-1102 objectives. An objective map is available for download.This course assumes that you have basic computer knowledge.Exam Prep coming soon!For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$65.80
Welcome to (ISC)² Certified Information Systems Security Professional (CISSP): 2021 Update. This course provides the knowledge needed to implement security solutions within an enterprise policy framework using a vendor-neutral format. This includes security and risk management programs, organizational policies and training, asset security, enterprise security architecture and engineering, network and communication security, identity and access management, security assessments and testing, operational security and secure software development. This course maps to the (ISC)² CISSP certification exam objectives, which were updated by (ISC)² in May 2021. You can download an objective map for the course from http://www.30bird.com. You will benefit most from this course if you are an experienced security professional who intends to take an (ISC)² CISSP exam. Note that if you do not meet the work requirements of five years paid experience in two of the eight exam domains, you can not receive a CISSP certification; however, you may become an Associate of (ISC)² and continue working toward other requirements.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$112.00
Federal Risk Management Framework (RMF) Implementation 2022 focuses on the Risk Management Framework prescribed by NIST Standards. This course is current as of February 2022. It was revised due to NIST producing new and updated publications over the preceding two years, including NIST Special Publication (SP) 800-37, R2; SP-800-53, R5; SP 800-160, versions 1 and 2; and SP 800-171, R1 (among others).For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$107.50
Welcome to 30 Bird's Leadership: Developing Effective Teams course! It takes great leadership to build an effective team. Team building is essential in any business. However, building a great team is easier said than done. Research indicates that as many as sixty percent of work teams fail for a wide variety of reasons. You can't just assemble a group of people and expect them all to function flawlessly together. Leading people brings many challenges since individuals that make up a team all have different values, mindsets, and skills. Expecting people to just get along is not a realistic expectation. Even the best leaders have problems getting everyone on the same page. Leaders must develop a keen understanding of the individuals, their strengths and weaknesses, what motivates them, and how they can work together to accomplish a shared goal. About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
Welcome to 30 Bird's Leadership: Managing Remote Teams course. Working effectively with remote employees has many challenges. How do you establish and maintain rapport with people you don’t see face to face, and team members who have never met? How can you keep track of what everyone is doing and ensure effective communication between all team members? This course will introduce you to several concepts and techniques and best practice to help you learn to be able to effectively manage remote individual employees or teams. T provides you with a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any remote team or individual from reaching its full potential. About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
Welcome to 30 Bird's Leadership: Overcoming Leadership Challenges course. Leaders face many challenges that come from a wide range of sources. Some are the result of the leadership role, some come from within ourselves, and others come from external sources. This course will discuss these types of challenges and present some tools for overcoming them. About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
Leaders are the core function of any organization. You are responsible for the well being of the company and its employees. Leaders should be a skilled, experienced, and motivated set of individuals who will do whatever necessary for the best interest of the company. This course is designed to help you understand what your new role and responsibilities are all about and what it conveys. People are complex, and managing them is not always a straightforward task. It will introduce several concepts and techniques and best practice to help you learn the skills that will make you successful in your new role. You will be able to apply practical skills for becoming a confident leader.About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
As a customer service help desk professional, you need to interact with customers to address their technical issues, concerns, challenges and problems. To best service these customers, the 30 Bird Customer Service for Help Desk Professionals course will help develop interpersonal skills that will enable you to do so in a professional manner. Your technical expertise will no doubt be useful; however, having additional "people" skills will enable you to appropriately interact and serve the customer.Through this course you will be able to apply practical skills and principles to over-the-phone customer service for customers experiencing technical issues.Upon the successful completion of this course, candidates can expect to gain knowledge and understanding in the following areas:About customer service, its contexts, and its ramificationsIdentifying and improving communication styleManaging appropriate customer expectationsOpening the callKeeping customers informed throughout the processSpecial circumstances—dealing with angry and impatient customersThis course helps candidates understand and learn the skills and techniques to achieve successful customer interaction.About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
Welcome to Microsoft Excel 2021/365 Complete. This course starts with the basic concepts and skills in Microsoft Excel, then builds on these to provide more advanced tools to solve real-world problems and analyze and present complex, realistic data.You will benefit most from this course if you want to use Excel to perform real-world tasks, such as rearranging and presenting complex data, getting information from large amounts of data from sources inside and outside of Excel, creating output that varies according to conditions, manipulating dates and text, and automating repetitive tasks. If you intend to take a Microsoft Office Core or Expert exam for Excel, this course will prepare you for both, covering all the objectives for both exams.The course assumes you know how to use a computer, and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of Excel or another spreadsheet program before.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$50.60
Our Microsoft Excel 2021/365 Level 1 courseware provides the basic concepts and skills students need to start being productive with Microsoft Excel: how to create, save, share, and print worksheets that contain various kinds of calculations and formatting. Students will benefit most from this course if they want to accomplish basic workplace tasks in Excel, or if they want to have a solid foundation for continuing on to become an Excel expert.The courseware assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of Excel or another spreadsheet program before.For more information and access to the PowerPoint files, please e-mail sales@30bird.com. ..
$18.90
Microsoft Excel 2021/365 Level 2 builds on the basic concepts and skills of our Level 1 course to provide more advanced tools for analysis and presentation of complex, realistic data in Excel: how to manage complex workbooks, build more complex functions, use data analysis tools, make an impact with powerful chart and presentation features, and collaborate with other users.Students will benefit most from this course if they want to use Excel to perform real-world tasks such as rearranging and presenting complex data.The course assumes students know how to use a computer, that they're familiar with Microsoft Windows, and that they've taken the Level 1 course or have equivalent introductory experience with Excel.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$18.90
Microsoft Excel 2021/365 Level 3 builds on the concepts and skills of our Level 1 and Level 2 courses to provide advanced tools for solving real-world problems in Microsoft Excel: lookup and decision-making functions, auditing and error-handling, array functions, date and text functions, importing and exporting, what-if-analysis, and macros.Students will benefit most from this course if they want to use Excel to perform real-world tasks such as handling and getting information from large amounts of data from sources inside out and outside of Excel, creating output that varies according to conditions, manipulating dates and text, and automating repetitive tasks.The course assumes students know how to use a computer, that they're familiar with Microsoft Windows, and that they've taken the Level 1 and Level 2 courses or have equivalent introductory experience with Excel. The exercises are more detailed and complex than those in the previous levels.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$18.90
Welcome to the 30 Bird Feedback and Coaching course. If people do not know how they are doing, then there is no reason for them to change their behavior or no certainty that any changes they make will be in the right direction. Success as a Manager or Leader requires being able to deliver feedback and coach effectively. Valid feedback, when adequately given, provides your employees with information as to what is working and what is not working. Feedback is an opportunity. Use it to enhance understanding and as a tool for achieving positive results. Knowing the correct way to deliver feedback means that your feedback will be more influential. This course will introduce several concepts and techniques to help you learn to consider the importance of respectful feedback. You will be able to apply practical skills and learn basic techniques for confidently and effectively delivering praise or feedback for behavior or performance issues. About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
When it comes to preventing conflicts in the workplace, you can do so in a constructive way that will help create an environment in which everyone is aware of the potential dangers of conflict. In this way, everyone can avoid or mitigate conflict, and be aware of the benefits of certain types of conflict, to take advantage of the creativity it can foster. 30 Bird's Managing Conflict course will help you understand and learn the skills and techniques to manage situations in which people are pushing against one another in this way. We will also explore ways of responding to these situations so that everyone gets what they need.About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
One of the primary challenges we all face in our work is being able to remain in control of it. With so many distractions in our workplace and at home, as well as any old habits we might have, our ability to stay in control is often jeopardized. The effect is that we tend to be controlled by external events, people, and countless other circumstances.30 Bird's Organizing Your Time for Maximum Productivity course will introduce concepts and techniques necessary to help you learn how to bounce back and refocus in order to remain productive and regain control of your time. This in turn will allow you to complete your work more effectively and deliver on time and without stress. You will be able to apply practical skills and learn basic techniques for improving your organization, prioritization, and delegation skills in a comfortable setting, employing content that's easy to learn.Upon the successful completion of this course, candidates can expect to gain knowledge and understanding in the following areas:How to better understand time management skills and identify any shortcomings, as well as debunk popular myths about time managementAbout effective organization techniques, and how to set goalsAbout productivity, including the application of efficiency, prioritization, and delegationHow to apply specific skills to manage your time effectively in a practical work setting, including managing meetings, learning to say "No," and dealing with stress and anxietyHow to employ aids to productivity, such as smartphone appsAbout the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
30 Bird's Persuasion and Influence for Positive Results course introduces concepts and techniques necessary to help candidates learn all the skills necessary to influence and persuade others with confidence. They’ll also learn how to avoid pitfalls along the way, and deal with potentially challenging situations.Upon the successful completion of this course, candidates can expect to gain knowledge and understanding in the following areas:About influence and how it worksIdentifying styles of influenceUnderstanding the principles of persuasion How to apply the stages of persuasionIdentifying and overcoming obstacles to influenceAbout the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
As a technical professional, the need to communicate orally is just as important as the ability to write well. An employee might be asked to give presentations on behalf of their employer or as part of a team. An important element of this course is to address the issue of confidence in order to help candidates overcome any fears they may have of speaking in front of an audience. In this course, students apply practical skills and learn basic techniques for improving their one-on-one and group presentation skills in a comfortable setting, and with content that's easy to learn. At the end of this course, students will know how to apply various techniques in public speaking. They’ll be able speak confidently and make a favorable impression on listeners.Our Presenting with Impact course introduces concepts and techniques necessary to help students learn all the skills necessary to deliver successful presentations. They’ll also learn how to avoid pitfalls along the way, and deal with potentially challenging situations.Upon the successful completion of this course, candidates can expect to gain knowledge and understanding in the following areas:The four cornerstones of a successful presentationHow to assemble and organize the content of the presentation in developing its messageAbout presentation styles, how to control nerves, and how to address an audienceHow to "set the stage" for the presentationHow to control and run the presentationHow to keep the audience engagedAbout the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
This course is designed to help employees recognize, address, and respond to sexual harassment. Sexual harassment happens in all kinds of workplaces, as well as in schools and even in the military. Sexual harassment victims can be of any race, gender, age, class, and employment level. Sexual harassment is a sensitive topic as many women, and some men, have experienced it. It can leave people with a variety of feelings including vulnerability, lack of trust, anger, fear, frustration or being shut down.Upon the successful completion of this course, employees can expect to gain knowledge and understanding in the following areas:How to recognize and identify different forms of sexual harassment including important terminology, who can be harassers and victims, impact of intimidation and hostile environments, sexual harassment myths and facts, laws concerning sexual harassment, types of sexual harassment, how to recognize sexual harassment, and the impact and costs associated with sexual harassmentHow to address sexual harassment including the steps you can take if you are a target of sexual harassment or the steps you should take if you think you are observing sexual harassmentHow to respond to sexual harassment including how to respond to sexual harassment, how supervisors should respond to sexual harassment, and why it's important to have sexual harassment policiesThe warning signs of workplace harassment may not always be visible, but the need to understand what they are and to be preventive are just as important. By completing the 30 Bird Sexual Harassment Prevention for Employees workshop, you are playing a big part in creating a work environment that is free of sexual harassment.About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
As a help desk professional providing technical support, you need to interact with customers to address their technical issues, concerns, challenges and problems. In order to best service these customers, the 30 Bird Telephone Skills for Help Desk Professionals course will help develop interpersonal skills that will enable you to do so in a professional manner. Your technical expertise will no doubt be useful; however, having additional "people" skills will enable you to appropriately interact and serve the customer.In this workshop, you will be able to apply practical skills and principles to over-the-phone customer service for customers experiencing technical issues.Upon the successful completion of this course, candidates can expect to gain knowledge and understanding in the following areas:About the challenges of help desk technical support, the importance of identifying your own attitudes about customer service, how to understand and appreciate the customer's perspective, about customer expectations for interaction, the difference between being accountable and being responsible, and to identify any unhelpful signals that you might be sendingHow to identify your default communication style, communication differences between technical and non-technical professionals, from real-world examples, to identify and work with logic and emotion, to differentiate personal style preferences, to relate to the non-technical customer, how to actively listen to customers, seven ways to better listening, and how to employ empathy in your interaction with customersAbout customer expectations, how to clarify complicated descriptions of problems and the importance of doing so, and how to focus on resultsHow to open the call by setting the proper tone, seven steps to a successful call, to use paraphrasing as a tool, to use questions to diagnose technical issues, the appropriate protocol for troubleshooting technical issues, and how to close the callTips for keeping customers informed, an effective procedure for putting customer on hold and transferring calls, how to use positive language when relating to the customer, how to deliver solutions diplomatically—good news and bad news, and creative problem solvingTips for dealing with angry and/or impatience, and specific steps to take when doing so; how to deal with anger or impatience; and the benefits of effective phone communication and customer-centrismThis workshop helps candidates understand and learn the skills and techniques to achieve successful customer interaction. It covers some of the same topics as the 30 Bird Customer Service for Help Desk Professionals course, but it focuses more specifically on the telephone skills required to interact with customers effectively.About the seriesProfessional skills—such as the ability to manage work schedules and communicate effectively with customers—are personal and interpersonal proficiencies that don’t depend on technical knowledge but are crucial for successful and efficient functioning of any organization. 30 Bird Media is thrilled to announce our brand new line of engaging, relevant, and straight-to-the-point professional development courseware. From the very start we knew it was important not to simply force this new and different content into our existing IT-specific format. Each professional development course comprises an Instructor Guide, a PowerPoint slide deck highlighting important points, and a Student Guide. Taken together, these training tools empower you to teach these concepts effectively in any classroom or workshop setting. For more information and access to the PowerPoint files, please contact your 30 Bird sales representative or call (888) 330-9071. ..
$15.20
(ISC)2 Certified in Governance, Risk, and Compliance (CGRC) focuses on the Risk Management Framework prescribed by NIST Standards, as implemented according to the requirements of (ISC)2 CAP Certification. This course is current as of April 2022. It was revised in accordance with new and updated NIST publications over the preceding two years, including NIST Special Publication (SP) 800-37, R2; SP-800-53, R5; SP 800-160, versions 1 and 2; and SP 800-171, R1 (among others), and the (ISC)2 CGRC Certification Exam Outline, in compliance with the stringent requirements of ANSI/ISO/IEC Standard 17024.NOTE: (ISC)² has updated the name of the Certified Authorization Professional (CAP) certification to Certified in Governance, Risk and Compliance (CGRC) effective February 15, 2023. The exam and training for this certification is not affected by the name change. The exam was last refreshed in August of 2021 and 30 Bird’s course titled (ISC)² Certified Authorization Professional (CAP) maps to that exam. To accommodate the name change, 30 Bird’s course titled (ISC)² Certified Authorization Professional (CAP) has been retired and replaced with (ISC)² Certified in Governance, Risk and Compliance (CGRC). None of the course content has changed as a result of name change. For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$107.50
Our Certified Wireless Specialist Exam CWS-101 courseware covers the fundamentals Wireless Fidelity (Wi-Fi) technologies for wireless communications. The student will learn the basics of how Radio Frequencies (RF) are utilized by Wi-Fi with hardware and software to create wireless local area networks (WLANs). Upon completion of this course, the student will have the knowledge required for the CWS-101 exam and CWS certification.This vendor neutral course assumes that the student has a basic knowledge of using wireless computing devices and wireless networks. The exam objectives are marked throughout the course, with applicable acronym and objective indexes.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$78.40
Welcome to Certified Wireless Technician: Exam CWT-101. This entry-level certification is offered by Certified Wireless Network Professionals, or CWNP, as part of a vendor-neutral wireless certification program.According to CWNP, the Certified Wireless Technician (CWT) should be able to install APs based on a design document, configure the AP for initial operations and ensure connectivity, troubleshoot basic problems, and assist users in-person or through remote communications in problem resolution. Perhaps the most important skill is the ability to set up a WLAN client for connectivity, including SSID configuration, security settings, and other client adapter settings.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$78.40
Welcome to Microsoft Excel 2021/365 Charts and Pivots. This course provides advanced tools for analysis and presentation of complex, realistic data in Microsoft Excel: how to build more complex functions, use data analysis tools, make an impact with powerful chart features, and collaborate with other users.The course assumes you know how to use a computer, that you're familiar with Microsoft Windows, and that you have introductory experience with Excel.For more information and access to the PowerPoint files, please e-mail sales@30bird.com. ..
$16.40
Risk Management Framework (RMF) for DoD/IC Implementation 2022 focuses on the Risk Management Framework prescribed by NIST Standards and guided by DoD Instructions. This course is current as of May 2022. It was revised due to NIST producing new and updated publications over the preceding two years, including NIST Special Publication (SP) 800-37 R2; SP-800-53 R5; SP 800-53A R5; SP 800-53B; SP 800-160, versions 1 and 2; SP 800-171 R1 (among others); and various DoD updates to Instructions and guidance documentation.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$107.50
Our CompTIA Network+ N10-009 course provides the basic knowledge needed to plan, install, maintain, and troubleshoot modern networks in a vendor-neutral format; this includes physical network components and technologies, logical structures, common protocols, and network security. This course maps to the CompTIA Network+ N10-009 certification exam. You will benefit most from this course if you intend to take a CompTIA Network+ N10-009 exam. This course assumes that you have basic knowledge of using and maintaining individual workstations. Knowledge equivalent to the CompTIA A+ certification is helpful but not necessary.Exam Prep and Online Labs available now!For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$65.80
** NOW AVAILABLE WITH ONLINE LABS AND EXAM PREP **CompTIA Security+ Certification SY0-701 provides the basic knowledge needed to plan, implement, and maintain information security in a vendor-neutral format; this includes risk management, host and network security, authentication and access control systems, cryptography, and organizational security. This course maps to the CompTIA Security+ certification exam. Objective coverage is marked throughout the course.You will benefit most from this course if you intend to take a CompTIA Security+ SY0-701 exam. This course assumes that you have basic knowledge of using and configuring individual workstations and simple networks. Knowledge equivalent to the CompTIA A+ and Network+ certifications is helpful but not necessary.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$65.80
Welcome to CompTIA PentTest+ Certification: Exam PT0-002. This course provides the knowledge needed to plan and perform penetration tests and other security engagements, using a vendor-neutral format. This includes planning engagements, performing reconnaissance to find vulnerabilities in a target organization, exploiting vulnerable targets, and creating followup reports. This course maps to the CompTIA PenTest+ PT0-002 certification exam. You can download an objective map for the course from www.30bird.com.You will benefit most from this course if you intend to become a certified penetration tester, or if you are a security professional who wishes to understand cybersecurity from an offensive perspective. This course assumes that you have some applied knowledge of computers, networks, and cybersecurity principles. Knowledge equivalent to the CompTIA Security+ certification is helpful but not necessary.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$78.40
CompTIA Cloud+ CV0-003 provides the basic knowledge and skills needed to analyze, select, monitor, and protect cloud resources in a vendor-neutral format; this includes vulnerability management, network reconnaissance and monitoring, connecting networks to clouds, cloud migration, secure policies and procedures, host and network security, identity management systems, and incident response. This course maps to the CompTIA Cloud+ CV0-003 certification exam. Objective coverage is marked throughout the course.This course assumes that students have some applied knowledge of computers, networks, and cybersecurity principles. Knowledge equivalent to the CompTIA Security+ certification is helpful but not necessary.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$78.40
Welcome to CompTIA Linux+ XK0-005. This course provides the basic knowledge needed to install and manage modern Linux systems in a vendor-neutral format. It includes usage of fundamental operating system tools, networking and storage, applications and services, account management, access controls, scripting, automation tools, and troubleshooting. This course maps to the CompTIA Linux+ certification exam. You can download an objective map for the course from http://www.30bird.com. You will benefit most from this course if you intend to take a CompTIA Linux+ XK0-005 exam. This course assumes that you have basic knowledge of using and maintaining individual workstations. Knowledge equivalent to the CompTIA A+ certification is helpful but not necessary.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$78.40
Welcome to CompTIA Server+ SK0-005. This course provides the basic knowledge needed to assemble, install, maintain, and troubleshoot modern servers in a vendor-neutral format; this includes physical components and technologies, operating systems and networking, security controls, and troubleshooting. This course maps to the CompTIA Server+ certification exam SK0-005.This course assumes that you have basic knowledge of using and maintaining individual workstations. Knowledge equivalent to the CompTIA A+ certification is helpful but not necessary.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$78.40
30 Bird's CompTIA Cybersecurity Analyst (CySA+) CS0-003 course provides the knowledge needed to analyze, monitor, and protect computer and network systems using a vendor-neutral format. It includes threat intelligence, active security, vulnerability management, network reconnaissance and monitoring, secure operations, and incident response. This course maps to the CompTIA CySA+ CS0-003 certification exam. Students will benefit most from this course if you intend to take a CompTIA CySA+ CS0-003 exam. This course assumes that you have some applied knowledge of computers, TCP/IP networks, and cybersecurity principles. Knowledge equivalent to the CompTIA Security+ certification is helpful but not necessary.For more information and access to the PowerPoint files, please e-mail sales@30bird.com.Online Labs and Exam Prep coming soon!..
$78.40
CompTIA Data+ Certification DA0-001 provides the knowledge needed to understand and implement data analysis and reporting techniques in support of organizational business requirements, in order to inform decision making. This includes mining and manipulating data, understanding and applying statistical methods, and analyzing complex data sets, all while following governance requirements and quality standards every step of the way.This course maps to the CompTIA Data+ DA0-001 certification exam. You can download an objectives map for the course by following this link. You will benefit most from this course if you intend to take the CompTIA Data+ exam. This course assumes that you have some applied knowledge of computers and database software, and basic cybersecurity principles. At the very least, it would be helpful for students to have knowledge of and experience with spreadsheet software (for example, Microsoft Excel) and basic data analysis functions.For more information and access to the PowerPoint files, please e-mail sales@30bird.com.Online Labs coming soon!..
$65.80
Welcome to QuickBooks Online Complete. This course covers the features of QuickBooks Online, which is specifically designed to address the accounting needs of professional and field businesses, product sellers, and non-profit organizations.You will benefit most from this course if you want to accomplish basic and intermediate accounting tasks to manage income, expenses, employees, sales transactions, banking, payroll, and reports using QuickBooks Online using QuickBooks Online.The course assumes you know how to use a computer, and that you're familiar with accessing and navigating web sites. It does not assume that you've used a different version of QuickBooks or another accounting program before.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$34.15
30 Bird’s full-color, 4-page Quick Reference Card (QRC) provides the basic concepts and skills to start being productive with Office 2019. QRCs provide easy-to-follow instructions and keyboard shortcuts and are perfect for office and home use. The cards can be used as a job aid, desk reference, or to lead quick training sessions. Contact us to learn about surprisingly affordable branded cards. The Office 2019 New Features QRC provides an overview of the new features and changes in Office 2019, such as: Scalable vector graphics Inserting icons LaTeX equations Drawing and writing with ink Inserting 3D modelsMorph in PowerPointZoom in PowerPointFocused Outlook Inbox New Excel chart types New Functions in Excel Personalizing the default PivotTable layout ..
$4.75
Microsoft Outlook 2021/365 Level 1 provides the basic concepts and skills to be productive with Microsoft Outlook: how to communicate via email messages, organize your contacts, and arrange your schedule.You will benefit most from this course if you want to accomplish basic workplace tasks in Outlook, or if you want to have a solid foundation for continuing on to become an Outlook expert.The course assumes you know how to use a computer and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of Outlook or a similar desktop application before.For more information and access to the PowerPoint files, please e-mail sales@30bird.com. ..
$18.90
Microsoft Outlook 2021/365 Level 2 provides more advanced concepts and skills for Microsoft Outlook productivity: how to organize Outlook items, use advanced message properties, and collaborate with others.You will benefit most from this course if you have a basic knowledge of Outlook and plan to continue on to become an Outlook expert.The course assumes you know how to use a computer and that you're familiar with Microsoft Windows. It also assumes that you have completed the preceding Outlook Level 1 course, or have equivalent knowledge.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$18.90
Microsoft Outlook 2021/365 Complete provides the basic and advanced concepts and skills to be productive with Microsoft Outlook: how to communicate via email messages, organize your contacts, and arrange your schedule. It also covers how to organize Outlook items, use advanced message properties, and collaborate with others.You will benefit most from this course if you want to accomplish basic workplace tasks in Outlook, or if you want to have a solid foundation for continuing on to become an Outlook expert.The course assumes you know how to use a computer and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of Outlook or a similar desktop application before.For more information and access to the PowerPoint files, please e-mail sales@30bird.com. ..
$34.15
PowerPoint 2016 Level 1 provides the basic concepts and skills that you need to start being productive with Microsoft PowerPoint 2016: How to create, navigate, format, and customize PowerPoint presentations. This course and the Level 2 course map to the objectives of the Microsoft Office exams for PowerPoint 2016. Objective coverage is marked throughout the course, and you can download an objective map for the series from http://www.30bird.com. You will benefit most from this course if you want to accomplish basic workplace tasks in PowerPoint 2016, or if you want to have a solid foundation for continuing on to master PowerPoint. If you intend to take a Microsoft Office exam for PowerPoint, this course is a good place to start your preparation, but you will also need to complete the Level 2 course to be fully prepared for either exam. The course assumes you know how to use a computer, and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of PowerPoint or any other presentation program before. ..
$18.90
PowerPoint 2019 Level 1 provides the basic concepts and skills that you need to start being productive with Microsoft PowerPoint 2019: How to create, navigate, format, and customize PowerPoint presentations. This course and the Level 2 course map to the objectives of the Microsoft Office exams for PowerPoint 2019. Objective coverage is marked throughout the course, and you can download an objective map for the series from http://www.30bird.com. You will benefit most from this course if you want to accomplish basic workplace tasks in PowerPoint 2019, or if you want to have a solid foundation for continuing on to master PowerPoint. If you intend to take a Microsoft Office exam for PowerPoint, this course is a good place to start your preparation, but you will also need to complete the Level 2 course to be fully prepared for either exam. The course assumes you know how to use a computer, and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of PowerPoint or any other presentation program before. ..
$18.90
Welcome to Microsoft PowerPoint 2021/365 Level 1. This course provides the basic concepts and skills that you need to start being productive with Microsoft PowerPoint: How to create, navigate, format, and customize PowerPoint presentations.You will benefit most from this course if you want to accomplish basic workplace tasks in PowerPoint, or if you want to have a solid foundation for continuing on to master PowerPoint.The course assumes you know how to use a computer, and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of PowerPoint or any other presentation program before.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$18.90
PowerPoint 2016 Level 2 provides advanced concepts and skills for PowerPoint 2016 power users: how to use advanced formatting features, and animation and transition techniques, add and format media, track corrections and work with multiple presentations, create custom slide shows, and work with security and sharing options. This course, along with the preceding one, maps to the objectives of the Microsoft Office Specialist exam for PowerPoint 2016. Objective coverage is marked throughout the course. You will benefit most from this course if you want to build on fundamental PowerPoint skills to become a power user, or if you want to have a solid foundation in PowerPoint's advanced features. This course assumes that you have completed PowerPoint 2016 Level 1 or have equivalent knowledge in the core skills of using Microsoft PowerPoint 2016. ..
$18.90
PowerPoint 2019 Level 2 provides advanced concepts and skills for PowerPoint 2019 power users: how to use advanced formatting features, and animation and transition techniques, add and format media, track corrections and work with multiple presentations, create custom slide shows, and work with security and sharing options. This course, along with the preceding one, maps to the objectives of the Microsoft Office Specialist exam for PowerPoint 2019. Objective coverage is marked throughout the course. You will benefit most from this course if you want to build on fundamental PowerPoint skills to become a power user, or if you want to have a solid foundation in PowerPoint's advanced features. This course assumes that you have completed PowerPoint 2019 Level 1 or have equivalent knowledge in the core skills of using Microsoft PowerPoint 2019. ..
$18.90
Welcome to Microsoft PowerPoint 2021/365 Level 2. This course provides advanced concepts and skills for PowerPoint power users: how to use advanced formatting features, and animation and transition techniques, add and format media, track corrections and work with multiple presentations, create custom slide shows, and work with security and sharing options.You will benefit most from this course if you want to build on fundamental PowerPoint skills to become a power user, or if you want to have a solid foundation in PowerPoint's advanced features.This course assumes that you have completed Level 1 or have equivalent knowledge in the core skills of using Microsoft PowerPoint.For more information and access to the PowerPoint files, please e-mail sales@30bird.com...
$18.90
Our PowerPoint 2016 Complete courseware covers the concepts and skills needed for maximum productivity in PowerPoint, starting with fundamentals and working up to advanced tools and techniques. This course maps to the objectives of the Microsoft Office Specialist exams for PowerPoint 2016. Objective coverage is marked throughout the course, and you can download an objective map for the series.Students will benefit most from this course if they want to start with the basics and become power users of 2016. The course covers how to create, navigate, format, and customize PowerPoint presentations, as well as advanced features such as animation, transition techniques, adding and formatting media, track corrections, working with multiple presentations, creating custom slide shows, and working with security and sharing options.The course assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of PowerPoint or any other presentation program before. ..
$34.15
Our PowerPoint 2019 Complete courseware covers the concepts and skills needed for maximum productivity in PowerPoint, starting with fundamentals and working up to advanced tools and techniques. This course maps to the objectives of the Microsoft Office Specialist exams for PowerPoint 2019. Objective coverage is marked throughout the course, and you can download an objective map for the series.Students will benefit most from this course if they want to start with the basics and become power users of 2019. The course covers how to create, navigate, format, and customize PowerPoint presentations, as well as advanced features such as animation, transition techniques, adding and formatting media, track corrections, working with multiple presentations, creating custom slide shows, and working with security and sharing options.The course assumes students know how to use a computer, and that they're familiar with Microsoft Windows. It does not assume that they've used a different version of PowerPoint or any other presentation program before. ..
$34.15
Welcome to Microsoft PowerPoint 2021/365 Complete. This course provides the basic and advanced concepts and skills that you need to be a power user of Microsoft PowerPoint: How to create, navigate, format, and customize PowerPoint presentations, use advanced formatting features and animation and transition techniques, add and format media, track corrections and work with multiple presentations, create custom slide shows, and work with security and sharing options.You will benefit most from this course if you want to build your PowerPoint skills to become a power user, or if you want to have a solid foundation in PowerPoint's advanced features.The course assumes you know how to use a computer, and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of PowerPoint or any other presentation program before.For more information and access to the PowerPoint files, please e-mail sales@30bird.com. ..
$34.15
Microsoft Word 2021/365 Level 1 provides the basic concepts and skills to start being productive with Microsoft Word 2021/365: how to create, format, and set up a document, and how to add graphics and tables.Students will benefit most from this course if they want to accomplish basic workplace tasks in Word 2021/365, or if they want to have a solid foundation for continuing on to become Word Expert.The course assumes that students know how to use a computer, and that they are familiar with Microsoft Windows. It does not assume that they’ve used a different version of Word or another word processing program.For more information and access to the PowerPoint files, please e-mail sales@30bird.com. ..
$18.90
Microsoft Word 2021/365 Level 2 provides the concepts and skills to use some more advanced features of Microsoft Word, including enhanced formatting, character and paragraph styles, references, editing, and sharing, and saving to various formats.Students will benefit most from this course if they want to accomplish advanced workplace tasks in Microsoft Word 2021/365, or if they want to have a solid foundation for continuing on to become a Word Expert.The course assumes that students know how to use a computer, and that they are familiar with Microsoft Windows and the basics of Microsoft Word.For more information and access to the PowerPoint files, please e-mail sales@30bird.com. ..
$18.90