Outlook 2010 Level 2

Chapter 1: Organizing Outlook

   Module A: Account management 

   Module B: Using folders

   Module C: Categorizing items

   Module D: Searching and filtering

   Module E: Quick steps

Chapter 2: Managing your mail

   Module A: Managing junk mail

   Module B: Using rules

   Module C: Cleaning up your mailbox

Chapter 3: Advanced email settings

   Module A: Message options

   Module B: Customizing message appearance

Chapter 4: Notes and Journal entries

   Module A: Notes

   Module B: Using the Journal

Chapter 5: Collaboration

   Module A: Performing mail merges

   Module B: Sharing items

   Module C: Outlook integration


Outlook 2010 Level 2 is an instructor-led course manual that covers more advanced skills for the Microsoft Outlook 2010 user: how to manage the inbox and other folders, use advanced mail options, use the notes and journal folders, and collaborate with others. This course, and the previous one, maps to the Microsoft Office Specialist exam for Outlook 2010. Objective coverage is marked throughout the course, and you can download an objective map for the series from http://www.30bird.com.

Students will benefit most from this course if they have a basic knowledge of Outlook 2010 and want to continue on to become an Outlook expert. If they intend to take a Microsoft Office Specialist exam for Outlook, this course is a good place to complete their preparation, but they will need to complete both courses in the series to be fully prepared for the exam.

The course assumes students know how to use a computer and that they’re familiar with Microsoft Windows. It also assumes that they have completed the preceding Outlook 2010 Level 1 course, or have equivalent knowledge.

Outlook 2010 Level 2

  • Product Code: OUTL2010-L2-R10-
  • Availability: In Stock
  • $12.00

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